Hello,
The support proposed some solutions [1], but they probably do not actually know which hdds are supported (they have a list of several unsupported only).
I'll continue investigating this by using one hdd only, or track the power consumption. Also I have some old hdds to test this. Dmesg proposal will also be tested.
If there is any improvement, I'll post it here.
[1]
Hello，Please replace another SSD to test whether the overheating problem occurs. It is recommended to use an older model of SSD, and do not set PCIe3, try to use NTFS format.
The support proposed some solutions [1], but they probably do not actually know which hdds are supported (they have a list of several unsupported only).
I'll continue investigating this by using one hdd only, or track the power consumption. Also I have some old hdds to test this. Dmesg proposal will also be tested.
If there is any improvement, I'll post it here.
[1]
Hello，Please replace another SSD to test whether the overheating problem occurs. It is recommended to use an older model of SSD, and do not set PCIe3, try to use NTFS format.
Statistics: Posted by jshan — Thu Oct 31, 2024 11:07 am